Frequently Asked Questions
Find answers to common questions about our ultrasound services, repairs, training, and support
After completing a repair, we test the equipment to verify that the system is functioning correctly before returning it to the customer.
Yes. We repair a variety of internal ultrasound system components, including power supplies, circuit boards, and other electronic assemblies, depending on the issue.
Yes. We provide application training to help veterinary professionals learn how to use ultrasound systems effectively.
Yes. We provide ultrasound system sales and support for veterinary clinics and hospitals.
Yes. We offer veterinary ultrasound training sessions throughout the year.
Our veterinary training courses are taught by a certified sonographer with extensive experience in animal ultrasound imaging.
Yes. Our veterinary ultrasound training programs include RACE-approved continuing education hours.
Yes. During training, we provide access to multiple ultrasound systems so participants can gain practical service experience.
Yes. We can customize training programs and provide instruction at your facility depending on your needs.
Yes. Our courses are pre-approved by AAMI’s ACI accreditation program and provide Continuing Education Units (CEUs).
Yes. Our training programs are hands-on and allow participants to work directly with ultrasound systems.
Our training courses are held at our headquarters in Tulsa, Oklahoma.
Yes. Our preventative maintenance process includes measurement accuracy checks to ensure the system is functioning properly.
Yes. As part of our maintenance services, we clean internal system components to help maintain reliability and performance.
Yes. We test image quality as part of our preventative maintenance process to confirm system performance.
Our preventative maintenance services include electrical safety checks to ensure ultrasound systems operate safely and correctly.
We repair a variety of probe types, including 2D, 3D/4D, matrix, intracavity, and TEE ultrasound probes.
Yes. We repair many internal ultrasound system components, including monitors, power supplies, circuit boards, and other assemblies depending on the issue.
No. We do not provide diagnostic ultrasound exams for patients. We specialize in ultrasound equipment sales, service, repair, and training for healthcare providers.
Yes. Ultrasound systems, probes, and components can be shipped to the Advanced Ultrasound Systems repair facility in Tulsa, Oklahoma, for service and testing.
We operate Monday through Friday from 8:00 AM to 5:30 PM and are closed on weekends. We also provide 24/7 support service. You can contact us at (866) 620-2831 anytime.
We provide complete ultrasound care for the veterinary market. This includes new and refurbished system sales, probes, in-house repairs, and hands-on training. Our multi-vendor platform helps you find the right system for your practice, and we offer application training at our Tulsa, OK facility taught by a certified sonographer with over 18 years of animal ultrasound experience.
Yes. We maintain ISO 13485:2016 certification, the internationally recognised quality-management standard for medical device servicing. This reflects our commitment to safety, regulatory compliance, and consistent service quality.
Yes. We offer hands-on service training at our Tulsa headquarters and can also customise training programs at your facility. Our courses are taught by certified instructors and provide access to dozens of ultrasound systems for practical experience. They are also pre-approved by AAMI’s ACI accreditation program, earning 1 Continuing Education Unit (CEU) per hour of instruction.
Absolutely. We stock virtually every ultrasound part you could need, including probes and replacement components, and can supply them directly from our inventory.
Yes. We provide customised preventative maintenance plans designed to keep your ultrasound systems running smoothly. We also offer free consultations and quotes to help determine the best solution for your facility.
We pride ourselves on fast turnaround times and getting you back up and running in record time. Every repair undergoes a 24-hour testing process to ensure long-term reliability before it leaves our facility.
Yes. We work on any make or model and perform true component-level repairs on PCBs, power supplies, monitors, sub-assemblies and probes.
At Advanced Ultrasound Systems, we provide complete ultrasound care. This includes sales of new and used systems, probes and parts, component-level repairs, preventative maintenance, and hands-on training. We handle everything from routine maintenance to complex repairs on any make or model.
Yes. Ultrasound systems, probes, and components can be shipped to the Advanced Ultrasound Systems repair facility in Tulsa, Oklahoma, for service and testing.
No. We do not provide diagnostic ultrasound exams for patients. We specialize in ultrasound equipment sales, service, repair, and training for healthcare providers.
Yes. We repair many internal ultrasound system components, including monitors, power supplies, circuit boards, and other assemblies depending on the issue.
We repair a variety of probe types, including 2D, 3D/4D, matrix, intracavity, and TEE ultrasound probes.
Our preventative maintenance services include electrical safety checks to ensure ultrasound systems operate safely and correctly.
Yes. We test image quality as part of our preventative maintenance process to confirm system performance.
Yes. As part of our maintenance services, we clean internal system components to help maintain reliability and performance.
Yes. Our preventative maintenance process includes measurement accuracy checks to ensure the system is functioning properly.
Our training courses are held at our headquarters in Tulsa, Oklahoma.
Yes. Our training programs are hands-on and allow participants to work directly with ultrasound systems.
Yes. Our courses are pre-approved by AAMI’s ACI accreditation program and provide Continuing Education Units (CEUs).
