System Service Training

Our practical, hands-on training is ideal for HTM professionals, clinical/imaging engineers, and field service engineers. Learn to maintain and service ultrasound equipment with confidence. Study sonographer and technologist key issues to streamline troubleshooting, diagnosing, and repairing techniques.

 

Our System Service Training Program provides students with:

  • A completion certificate with hours for CEU’s – 8 hours per day
  • Hands-on sessions and troubleshooting exercises
  • Clinical/imaging engineer methodologies
  • Access to knowledge gained by years of multi-vendor field service experience
  • Continued access to ultrasound expertise
  • Access to quality parts and technical support
  • Priority service on parts requests
  • Electronic support materials, easily downloadable

Students of AUS's training programs receive priority service on parts requests as well as extended telephone/video technical support. We stand behind what we teach.

Students graduate our classes knowing how to service systems and complete performance testing that ensures maximum up-time and clinical efficacy, with or without OEM cooperation.

Introducing NEW Diagnostic Ultrasound Service Camps – DUSC

Training and development Professional growth. Internet and education

Become ultrasound-ready with our new Diagnostic Ultrasound Service Camps. Book 5 days’ worth of intense, concentrated ultrasound training designed to equip the HTM professional to maintain, diagnose, troubleshoot, and repair ultrasound. No pre-requisite required. Sign up today for our next DUSC Week!

Housecall Classes

We bring System Service Training to your facility. We will conduct training to empower your employees through classes that cover all their ultrasound needs.

Empower Program

Many of our customers have benefited by our System Service Training. We Empower your staff to maintain and service their ultrasound. Our experts can assist you to develop a plan to transform your current imaging engineering staff to be fully self-sufficient in ultrasound including priority tech support and parts. Our program includes an assessment of current skills and customized training schedules.

System Training

Available Courses

Advanced Ultrasound Systems provides our students with access to a wide range of common OEM systems. Don’t see a system on the Calendar? Just ask. We customize classes to your needs.

Here is a list of systems we currently provide systems service training on:

  • Epiq Elite
  • GE Logiq E9 / Vivid E9
  • GE Voluson E10 / E8 / E6
  • GE Voluson S8 / S6
  • GE Vivid S5/ S6
  • GE Portables (Vivid i/ q, Logiq e, Voluson i/ e)
  • Philips Epiq 7 / Epiq 5
  • Philips Sparq
  • Philips Affiniti 70/ 50 (prerequisite; Epiq 7 training)
  • Philips iU22/ iE33
  • Philips EnVisor/ HD11
  • Philips CX50/CX30
  • Siemens Acuson S3000/ S2000/ S1000
  • Siemens Acuson SC2000
  • Siemens Acuson X300/ X150
  • Siemens Acuson Antares
  • Toshiba/Canon Medical TUS-A Series (Aplio 500/ 400/ 300)
  • Toshiba Medical Aplio MX/ XG/ XV, Xario XG
  • ​Toshiba Medical Nemio/ Nemio XG

Qualified Instructors

Our courses are taught by qualified, certified instructors with decades of ultrasound experience. Our system Service courses are pre-approved by AAMI's ACI accreditation program.

Jim Rickner

Jim Rickner

Director of Training

Jim Rickner has over 35 years of experience working on a variety of electronic equipment and has successfully taught hundreds of HTM professionals to service and support ultrasound equipment. He teaches from an HTM professional perspective using a hands-on approach whenever possible.

His experience includes 15 years as a Senior Field Service Engineer, Director of Training and Service Manager.  Jim has attended courses on GE, Philips, Siemens, ATL, Toshiba and Samsung and has repaired a variety of other brands. 

Jim has been a frequent presenter at webinars, events, workshops and has taught numerous times at hospital facilities to successfully empower clinical engineering department staff to perform preventative maintenance, troubleshoot and service repairs. 

Jim Carr

Jim Carr

Class Instructor

With almost a half-century of experience in diagnostic imaging, Jim Carr is our lead instructor. Technically trained and experienced on multiple imaging modalities, Jim is regarded as a technical expert on diagnostic ultrasound systems and transducers. His career includes extensive experience in field service, quality assurance, regulatory affairs, manufacturing, product development and technical support during his time at Technicare, Johnson & Johnson Ultrasound and Acuson.

Most recently, he has provided leadership for the technical operations and quality systems at multivendor service organizations; as the executive director of service programs for Unisyn Medical Technologies and as VP of operations and quality at Sonora Medical Systems.

Jim has been a frequent presenter of seminars and workshops at biomedical and clinical engineering meetings on subjects such as testing and quality assurance of ultrasound systems and developing a support strategy for diagnostic imaging equipment. We are very fortunate to have Jim on the Advanced Ultrasound Electronics team and our students are eager to learn from the best.

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